Question 1

What is XCEM ALPHAFLOOR?

Accepted Answer

XCEM ALPHAFLOOR is a precast concrete panel. It is the only cost-effective, solid concrete floor system available in the Australian Construction Industry.

Question 2

How should XCEM ALPHAFLOOR panels be carried?

Accepted Answer

When carrying the panel, ensure it is carried on edge. Carrying it on the flat may cause cracking of the panel. Support the panel in the centre when tilting or rotating.

Question 3

Are surface defects like pinholes or bug holes covered under warranty?

Accepted Answer

The pre-cast panel as delivered may contain pin holes, or bug holes in the panel surface. These surface defects do not adversely impact the performance of the product in regard to compliance requirements. This does not constitute a product issue that can be claimed under warranty.

Question 4

Does surface cracking in the XCEM ALPHAFLOOR panels affect their performance?

Accepted Answer

Because ALPHAFLOOR is a cementitious product, the product may be subject to minor surface cracking, such as craze cracking and minor horizontal cracks. All performance testing of the product was conducted with such cracking evident in the panel, so the appearance of these cracks in no way impacts the product in regard to compliance requirements. The panel is reinforced with Glass Fibre. Surface cracking in the panel does not constitute a product issue that can be claimed under warranty.

Question 5

Can the surface of XCEM ALPHAFLOOR panels be sanded?

Accepted Answer

If required, the panel is sanded very easily using a standard drum sander (used on particleboard flooring) with 3/40 grit paper.

Question 6

What are the benefits of using XCEM ALPHAFLOOR in new homes?

Accepted Answer

ALPHAFLOOR delivers the following major benefits to new homes:
Highest Performing Acoustic Product Available to Minimise Sound Transfer
Significant improvement to NatHERS/BASIX Star Rating of Home
Real Solid Concrete Underfoot Feel
Durable & Abrasion Resistant with no need to protect from Water or Rain
Australian Made & Owned & ISO 9001